Frequently asked questions
Learn more about self-storage in Troutman, North Carolina
Making self storage simple.
How much does a storage unit cost?
We offer a variety of different storage units to fit your needs, so prices vary. Check out pricing and availability by clicking “units”.
What type and size storage unit do I need?
This is a great question! It’s important to consider what you’re storing and how often you may need to access it. For example, if you’re using a storage unit to store business inventory or important documents, you may need a slightly larger unit in order to set it up more like a storeroom with shelving and pathways to gain easy access.
On the other hand, if you need a storage unit for long-term storage or for items you don’t access often, you can really pack in a lot into a smaller storage unit.
Do I need to pay a deposit or other fees?
There is a one-time administration fee and we require all customers to have tenant insurance.
What is tenant insurance and why do I need it?
Tenant insurance is a specialized policy that protects your belongings while they’re stored in a self-storage facility. It covers potential risks like theft, fire, water damage, etc. that could damage or destroy your items. Tenant insurance ensures your valuables are covered in case of any unexpected incidents, giving you peace of mind. You may provide us with a copy of your policy or you can purchase a policy through our website.
When can I access my storage unit?
With your access code, you’ll be able to access your storage unit 24/7, year-round, even on holidays.
How do I pay for my storage unit every month?
Our website makes it easy for you to manage all your payments online at any time. Set up automatic payments with a credit card or pay online and manage your account every month with our easy-to-use Customer Payment Portal.
What kind of security does your facility have?
We have 24/7 high-definition video surveillance with a smart entry gate and doors so your belongings are stored safely and securely.
Why should I choose a smart storage facility?
Our facility features exclusive Nokē access, offering “Locate My Unit” and one-touch entry straight from your smartphone. Enjoy the ease of smart storage with no gate codes or keys to worry about – everything is controlled with a simple tap on your phone!
Why should I choose a climate-controlled unit?
Climate-controlled units are important for customers who are worried about humidity and extreme temperature affecting their important belongings such as photographs, books, etc. Our climate-controlled units are also all indoors which also helps reduce dust, debris, and pests.
Easy Online Rentals
Choose Anchored Away Storage for a storage solution you can trust. With multiple sizes available, online booking and account management, 24/7 tenant access, and exceptional customer service, we’re the perfect choice for all your storage needs.